Paula

Deputy Head of CHC Clinical Services

Employer

Lincolnshire CCG

Base

Cross O Cliff, Lincoln

At the beginning of the pandemic, I was new to the role of a manager. Life and the job were turned on their heads. There was fear of the unknown and our team were redeployed to the hospitals to support. I was supporting the team and our patients, who were funded by the NHS. A lot of my time was spent reassuring, listening and offering practical advice, sourcing PPE for care homes and patients employing their own care staff, to support them with long term conditions. As nurses, we are used to being adaptable and we all had to learn new skills outside of our normal job. I was involved in teaching care staff in homes how to wear the PPE, how to remove it and put it on safely, limiting the infection risk to keep the very vulnerable people that they are caring for safe.

The NHS is an amazing organisation that is that way because of the wonderful people that work within it. Everyone stepped up and faced the challenge head-on. I wouldn't want to work anywhere else.

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